Due to the non-tangible nature of digital goods, all purchases are final and non-refundable. It is your responsibility to ensure that your computer, system software, hardware and/or DAW is compatible with our sample libraries. Detailed compatibility and system requirements are listed on each product page.

System requirements for the latest free Kontakt Player (required to run our libraries) can be found here:
https://www.native-instruments.com/en/products/komplete/samplers/kontakt-6-player/